How To Become a Chalet Host


We hate to break it to you, but the film ‘Chalet Girl’ doesn’t exactly depict the most accurate account of what it is like to be a Chalet Host! In actual fact, it is a lot of hard work, with often long days and plenty of cleaning – but it’s also great fun, you’ll make new friends…but you probably wont end up a professional snowboarder by the end of your season (sorry Chalet Girl!)

If you’ve always wanted to do a ski season, but don’t know where to start, we have a few ideas that will help you along the way to becoming a successful host. Ultimately, a huge part of the role is down to personality and how you will interact with guests – hosts need to be friendly, smiley and always keen to chat to guests at the end of a long day on the slopes. But there are a few other things you can do to give you a head start and really set you up to become the best Chalet Host in the Alps.


First, it’s really important to get as much hospitality experience as you can from as early as you can. It’s a great idea to pick up work in cafes and restaurants doing waitressing, but try securing a role for catering companies where you will be doing silver service events and functions, or try and make sure you are working in a high end establishment to get used to the type of service you will be expected to provide in a chalet. Even better, housekeeping experience will stand you in very good stead for chalet work. You will spend a huge amount of your time on a winter season changing bed sheets and sorting linen, so previous work in a hotel, bed and breakfast or similar will give you some much needed experience.

Do you need to do a cookery course? In short, no you don’t NEED one. However it can be beneficial for some ski companies as you may be required to step in on occasion to help cover in the kitchen, or (depending on the chef you are working with) they may ask you to help wealth prepping breakfast or dinner. Or you never know, you may even become Chief Cake-Baker of the chalet, so any cooking skills you have acquired will help. If you are looking for a role that combines both hosting AND cooking (we call these roles cook/host positions), you will definitely need more than just a cookery course to give you the right level of experience. Ideally you will also have at least 6 months experience in a professional cooking environment to give you enough skills and knowledge to produce a three-course dinner party-style menu each night. Cookery courses are helpful not just for the basic skills they teach you, but also as they usually explain how the role of a Chalet Host generally works, what will be expected of you, and what your role will entail for 5 months. So if you are thinking about doing a course, go ahead…and keep your eyes peeled for our guide to the top cookery schools coming in a blog post soon.

It also always helps to get some life experience! Go travelling, try out a few different jobs, study…a lot of our clients want hosts who are a bit older and haven’t just come straight from college into their first real job. This way, you will have more interesting things to chat to your guests about, you might find you are more comfortable around guests (and colleagues) of different ages, and you will most likely appreciate your time in the mountains a lot more.

Once you’ve done all that, come to Silver Swan and let us help you find the best hosting role for you. We know our clients really well and will always try and match you to the role that we think you will be best suited for. We are already recruiting for this winter, so if you are thinking about a season as a Chalet host, browse our vacancies here, or send through your CV to us at and we will get back to you.


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