Philippa Smith – Founder & Managing Director

How it all began

Silver Swan Recruitment was launched in 2013 by Philippa Smith. After university, she worked a ski season before falling into recruitment – which is typically how most recruiters end up in recruitment! Having enjoyed recruiting for the corporate industry in London she was unable to turn down an amazing opportunity to manage the HR for the leading luxury ski tour operator. During her time there it was clear that attracting and retaining 5* hospitality professionals to work in luxury chalets was a challenge for everyone with no apparent specialised agency in the market. She, therefore, decided to seize the opportunity and Silver Swan was launched to provide this much-needed support.

Silver Swan soon expanded when our chalet owners requested our services to also help them staff their villas during the summer seasons. It wasn’t long before requests extended to permanent residences, yachts, jets and then globally to include numerous palaces further afield.

We pride ourselves on the personal relationships we build with our clients and candidates alike so when we started to expand into the Middle East we felt London was simply too far away, we, therefore, opened a branch in Dubai in 2019.

Find Staff

Formal recruitment with a modern twist

We are a specialised domestic staffing agency with a modern twist. While there are still plenty of homes requiring the white-gloved formal butler service, there are many more which are looking for a more dynamic, elegant and passionate level of service. This can be provided by enthusiastic, highly trained individuals with more interesting backgrounds than just the traditional formal private household.

By servicing our different sectors, we are succeeding in a very competitive market as we are able to offer our clients a far more varied selection of candidates who bring a wealth of experience gained from some fascinating places. It is this mix of experience which elevates the way a home can be run by bringing new ideas, fantastic work ethics and positive role models to young families.

Browse Opportunities

Our Purpose

Silver Swan alleviates the pressures involved in finding the right hospitality staff for our clients’ residences, ultimately improving their holiday experiences and enriching their quality of life at home. We offer candidates unique experiences, working for high-profile clients in beautiful locations around the world, and we offer support throughout by having suitable options for every stage in their careers.

Meet The Team

Keeping Relevant

In a typically outdated industry, as is recruitment, we work hard to use innovation to stay as modern and relevant as possible. The launch of Silver Swan Search, a unique interactive job platform, enables our candidates to easily view and apply to all our roles when on the go.

View Silver Swan Search

Our Values


Passion is at the heart of our company.

Committed to Greatness

We are continuously moving forward and improving innovatively.


What we do, we do well.


From client to candidate to colleague, we celebrate teamwork and long-lasting relationships.


We create an environment where employees can think big, have fun, and excel.

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