Silver Swan is currently seeking a House Manager to work within our client’s newly built property on the Palm Jumeirah in Dubai. With three Principals and a total staff complement of 10-15 members, we are searching for a committed House Manager to provide the highest level of service and luxury living experience. The large household will need to be completely set up with new procedures, thus presenting a clean slate and an exceptional opportunity for an experienced House Manager to lead the operations of a new household. The successful candidate will enjoy competitive compensation, professional development opportunities, and access to world-class amenities in a dynamic and supportive environment.
Responsibilities:
- Take responsibility for training and supervising all household staff to ensure consistent delivery of high-quality service
- Develop and implement training programs to enhance staff skills and professionalism
- Conduct regular performance evaluations and provide feedback to staff members
- Set and maintain high standards of service across all areas of household operations
- Ensure that all staff members understand and adhere to protocols, procedures, and standards of conduct
- Lead by example in delivering impeccable service to the principals and guests
- Oversee day-to-day operations of the household, including scheduling and coordination of staff duties
- Liaise with external service providers and contractors to ensure smooth functioning of household systems and services
- Handle any issues or concerns that may arise, providing swift and effective solutions
- Act as the primary point of contact for the principals, addressing their needs and preferences in a timely and professional manner
- Maintain open communication channels with the principals to ensure their satisfaction with household operations
Ideal Candidate:
- Proven experience in a similar role, preferably in a high-end residential setting
- Strong leadership and management skills, with the ability to motivate and inspire a diverse team
- Excellent communication and interpersonal abilities, with a diplomatic and approachable manner
- Attention to detail and a commitment to upholding the highest standards of service excellence
- Flexibility to adapt to changing priorities and schedules
- Knowledge of etiquette and protocol is advantageous
- Full-time availability, with flexibility to work evenings and weekends as required
- Willingness to relocate to Dubai, Palm Jumeirah
Package:
- Salary: 18k AED Per Month
- Accommodation provided (Live-out)
- Medical insurance provided
- Visa provided
- Annual flights to candidate's home country covered