Property Manager - Permanent - South of France

Main Details

• Salary: €5000-€7000 gross per month
• South of France
• Permanent

Note

We are looking for an experienced property manager to manage a stunning listed building in Cannes, South of France.

Responsibilities

• Manage all operations for private properties in Europe.
• Organise the stay of clients together with the sales department and reservations
• Greet UHNW clients within the property
• Respond to specific requests from customers during their stay and retain them in using our services and facilities
• Supervise the operational teams (butlers, private chefs, valets, night watchman, chambermaids, laundry, Spa therapists, technical manager)
• Be present in the field during customer stays and ensure compliance with brand service standards and their "Signature Service"
• Manage the planning and control of team hours
• Check the premises upon arrival (cleanliness, reception standards, amenities, VIP, etc.) and upon departure
• Report any malfunction to the general management of the group and take care of the valuable assets of the property under his responsibility
• Set up operational budgets for the seasons (expenses budget, Manning guide, etc.)
• Collaborate with the human resources department on the recruitment, engagement and training of teams
• Monitor customer invoicing, current expenses and cash management
• Carry out inventories and control the state of stocks
• Collaborate with the purchasing department on orders for goods and products
• Perform daily reporting to the general management, on operations, customer feedback
• Ensure the proper maintenance of all employee accommodation on site and outside depending on location
• Be responsible for the customer experience on all the services offered and promote the other destinations of the Ultima group

Ideal Candidate

• Higher education in a hotel school with a specialization in accommodation
• 3-5 years' experience in a similar function in a private villa, yacht or luxury hotel
• Fluent French and English - A 3rd language a plus
• PMS knowledge (Protel an asset)
• Very good general knowledge and excellent interpersonal skills
• Well presented
• Proven ability to manage multicultural teams
• Organised, rigorous and proactive
• Perfect knowledge of the expectations and requirements of a high-end clientele
• Ability to manage priorities and pressing customer demands
• Versatile and available to customers at all times
• Excellent manager (stocks, current expenses, payroll, etc.)
• Great geographical mobility for taking up duties in different locations

Package

Salary: €5000-€7000 gross per month
• Accommodation: Company accommodation made available
• Travel to and from various luxury properties within Europe
• Meals on shift
• Multi-site jobs through assignments in all group properties
• A human adventure close to the world of yachting
• The privilege of using your skills to serve private clients (UHNWI)
• An innovative on-boarding program
• Job Status: LIVE
• Responsible Consultant: Charlotte Philip-Smith