As Sales Consultant you will develop and maintain client relationships to convert enquiries into bookings, create bespoke holiday proposals and process any confirmed bookings to completion, making sure that agreed targets are achieved. In addition to this, you will also be key in ensuring the smooth running of the after-sales concierge process.
- Build relationships with clients and respond to client enquiries, discussing the holiday requirements over the telephone, email and online ‘chat’.
- Quickly and accurately creating bespoke holiday proposals.
- Organising and managing the administration elements of bookings such as booking confirmations and invoicing.
- Liaising with property owners and operators, and maintaining good relationships.
- Proactive generation of enquiries through our existing client base.
- Achieve and exceed sales performance targets.
- Organising the pre-arrival arrangements for clients, including booking transfers, ski lessons and any special requests the clients may have for their booking.
- Creating final itineraries.
In order to become more familiar with the portfolio, you will have the opportunity to travel, visiting properties, meeting with owners/operators and experiencing the first class service they provide. As part of a small team, from time to time you may also be required to assist in other ad hoc projects and activities to help with the growth and smooth running of the business, such as the loading of properties, writing blog posts on properties or areas visited, do social media posts etc.
The ideal candidate:
- Articulate with confident telephone manner and strong written skills.
- Experience in sales and working in a target-driven environment.
- Familiar with skiing and ski resorts (ideally worked a ski season).
- Highly organised with good attention to detail.
- Enthusiastic, friendly and happy to get stuck into any task.
- Salary very negotiable DOE. £25,000+ plus uncapped commission
- Full time
- To start immediately
- Working hours: Monday – Friday 9am – 6pm.
- Alternate Saturday mornings may be required, with time off in lieu
- Office location: SW London