mountains green hill church

Receptionist/Trainee Manager – Austria – Seasonal

Receptionist/Trainee Manager
Austria
Seasonal

This role is working within a small boutique hotel that is open year-round, set in the unique Austrian Alps. Just 40 miles from Salzburg and nestled at the foot of the Hochkönig mountain, the second largest ski region in the Austrian Alps. There is magnificent, climbing, hiking and biking in the summer months and great skiing in the winter.

This role is working within a small boutique hotel that is open year-round, set in the unique Austrian Alps. Just 40 miles from Salzburg and nestled at the foot of the Hochkönig mountain, the second largest ski region in the Austrian Alps. There is magnificent, climbing, hiking and biking in the summer months and great skiing in the winter.

Responsibilities

  • Answering the telephone
  • Taking and following up on bookings
  • Check guests in and out
  • Account preparation on a weekly and monthly basis
  • Maintaining hotel website and social media presence
  • Learning all the roles of the hotel

The ideal candidate

  • German essential, B2 level
  • Brilliant hosting skills, always with a smile
  • Energetic and approachable, working calmly under pressure and self-motivated
  • Qualifications and/or experience in the leisure industry
  • Driving license
  • A sports enthusiast would benefit from the experience

Benefits

Competitive salary, dependant on the level of experience.

Accommodation and food included.

Plus seasonal ski pass.

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Travel Sales Consultant
London
Permanent

Love talking about ski? Why not get paid for it! We are looking for a motivated Travel Sales Consultant with a keen interest in luxury travel and experience of sales, ideally in the ski chalet industry for a fantastic role with a small team in London. With this role, you will have the opportunity to develop your experience within a rapidly growing company and to learn about the luxury travel industry.

As Sales Consultant you will develop and maintain client relationships to convert enquiries into bookings, create bespoke holiday proposals and process any confirmed bookings to completion, making sure that agreed targets are achieved. In addition to this, you will also be key in ensuring the smooth running of the after-sales concierge process.

Responsibilities:

Sales:

  • Build relationships with clients and respond to client enquiries, discussing the holiday requirements over the telephone, email and online ‘chat’.
  • Quickly and accurately creating bespoke holiday proposals.
  • Organising and managing the administration elements of bookings such as booking confirmations and invoicing.
  • Liaising with property owners and operators, and maintaining good relationships.
  • Proactive generation of enquiries through our existing client base.
  • Achieve and exceed sales performance targets.

Concierge:

  • Organising the pre-arrival arrangements for clients, including booking transfers, ski lessons and any special requests the clients may have for their booking.
  • Creating final itineraries.

In order to become more familiar with the portfolio, you will have the opportunity to travel, visiting properties, meeting with owners/operators and experiencing the first class service they provide. As part of a small team, from time to time you may also be required to assist in other ad hoc projects and activities to help with the growth and smooth running of the business, such as the loading of properties, writing blog posts on properties or areas visited, do social media posts etc.

The ideal candidate:

  • Articulate with confident telephone manner and strong written skills.
  • Experience in sales and working in a target-driven environment.
  • Familiar with skiing and ski resorts (ideally worked a ski season).
  • Highly organised with good attention to detail.
  • Enthusiastic, friendly and happy to get stuck into any task.

Benefits:

  • Salary very negotiable DOE. £25,000+ plus uncapped commission
  • Full time
  • To start immediately
  • Working hours: Monday – Friday 9am – 6pm.
  • Alternate Saturday mornings may be required, with time off in lieu
  • Office location: SW London

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LOOKING FOR
SKI SEASON WORK?

We get asked to recruit for more and more exciting new ski season opportunities each week as we start to approach the 18/19 winter season, and are always on the lookout for fantastic new people. Get in touch to be added to our database so you’ll be ready and all set for when your dream role comes in.

As the 18/19 winter season slowly approaches, we start to get more and more fantastic job opportunities coming in for experienced seasonaires across France, Switzerland and Austria and Norway. To be considered for our future ski season roles, please send your CV to be added to our database.

What to expect:

Working a ski season is a fantastic opportunity to further your career within the hospitality industry whilst meeting new people and skiing as much as possible. Ski seasons are suitable for individuals who have good previous hospitality of catering experience, who are hard-working, adventurous, and who aren’t afraid of trying something completely new. You don’t need to be able to ski before starting season work, being in the mountains for a whole winter is the perfect time to learn.

Benefits:

Your package will often include travel, accommodation, food, ski hire, lift pass, and a weekly salary.

If you would like more information on how to get a ski season role, please get in touch as we’d love to help you in any way we can.

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